THIS NOTICE DESCRIBES HOW
MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET
ACCESS TO THIS INFORMATION.
PLEASE
REVIEW IT CAREFULLY.
This notice will tell you how we may use and disclose
protected health information about you.
Protected health information means any health information about you that
identifies you or for which there is a reasonable basis to believe the
information can be used to identify you.
In this notice, we call all of that protected health information,
“medical information.”
This notice also will tell you about your rights and
our duties with respect to medical information about you. In addition, it will tell you how to complain
to us if you believe we have violated your privacy rights.
Who Is Bound By This Notice?
This
Notice of Privacy Practices describes the practices of Nurses
Registry and Home Health as well as of NR Respiratory and HME, NR Home Infusion
and NR,Inc. and NR Alert Medical Alarms., hereafter known as NR ENTITIES in
this notice only.
This notice applies to the following delivery sites:
North Broadway office, Venture Court Office, South Broadway office, Paris
Office, Georgetown Office, Lancaster Office, Richmond Office, Winchester
Office. We all will follow what is said
in this Notice.
How We May Use and Disclose Medical
Information About You.
We
will share medical information about you with each other as necessary to carry
out treatment, payment, or our health care operations. We use and disclose medical information about you for a
number of different purposes. Each of those purposes is described below.
·
For
Treatment. We may use medical information about you to provide, coordinate or
manage your health care and related services by both us and other health care
providers. We may disclose medical
information about you to doctors, nurses, hospitals and other health facilities
who become involve in your care. We may
consult with other health care providers concerning you and as part of the
consultation share your medical information with them. Similarly, we may refer you to another health
care provider and as part of the referral share medical information about you
with that provider. For example, we may
conclude you need to receive services from a outpatient therapy clinic. When we refer you to that clinic, we also
will contact that clinic and provide medical information about you to them so
they have information they need to provide services for you.
·
For Payment. We may use and disclose medical information
about you so we can be paid for the services we provide to you. This can include billing you, your insurance
company, or a third party payor. For
example, we may need to give your insurance company information about the
health care services we provide to you so your insurance company will pay us
for those services or reimburse you for amounts you have paid. We also may need to provide your insurance
company or a government program, such as Medicare or Medicaid, with information
about your medical condition and the health care you need to receive to
determine if you are covered by that insurance or program.
·
For Health Care Operations. We may use and disclose medical information about you
for our own health care operations.
These are necessary for us to operate NR ENTITIES and to maintain
quality health care for our patients.
For example, we may use medical information about you to review the
services we provide and the performance of our employees in caring for
you. We may disclose medical information
about you to train our staff, and students working in NR ENTITIES. We also may use the information to study ways
to more efficiently manage our organization.
How We Will Contact You. Unless you tell us otherwise in writing, we may
contact you by either telephone or by mail at either your home or your
workplace. At either location, we may
leave messages for you on the answering machine or voice mail. If you want to request that we communicate to
you in a certain way or at a certain location, see “Right to Receive
Confidential Communications” of this Notice.
Appointment Reminders. We may use and disclose medical information about you
to contact you to remind you of an appointment you have with us.
Treatment Alternatives. We may use and disclose medical information about you
to contact you about treatment alternatives that may be of interest to you.
Health Related Benefits and Services. We may use and disclose medical information about you
to contact you about health-related benefits and services that may be of
interest to you.
Marketing Communications. We may use and disclose medical information about you
to communicate with you about a product or service to encourage you to purchase
the product or service. This may be:
·
To describe a
health-related product or service that is provided by us;
·
For your
treatment;
·
For case
management or care coordination for you;
·
To direct or
recommend alternative treatments, therapies, health care providers, or settings
of care.
We may communicate to you about products and services
in a face-to-face communication by us to you. All other use and disclosure of
medical information about you by us to make a communication about a product or
service to encourage the purchase or use of a product or service will be done
only with your written authorization.
·
Individuals Involved in Your Care. We may disclose to a family member, other relative, a
close personal friend, or any other person identified by you, medical
information about you that is directly relevant to that person’s involvement
with your care or payment related to your care.
We also may use or disclose medical information about you to notify, or
assist in notifying, those persons of your location, general condition, or
death. If there is a family member,
other relative, or close personal friend that you do not want use to disclose
medical information about you to, please notify: Privacy Officer, NR ENTITIES,101 Venture Court, Lexington, KY
40511.
·
Disaster Relief. We may use or disclose medical information about you to a public or
private entity authorized by law or by its charter to assist in disaster relief
efforts. This will be done to coordinate
with those entities in notifying a family member, other relative, close
personal friend, or other person identified by you of your location, general
condition or death.
·
Required by Law. We may use or disclose medical information about you when we are
required to do so by law.
·
Public Health Activities. We may disclose medical information about you for
public health activities and purposes.
This includes reporting medical information to a public health authority
that is authorized by law to collect or receive the information for purposes of
preventing or controlling disease. Or,
one that is authorized to receive reports of child abuse, elderly abuse and
neglect. It also includes reporting for
purposes of activities related to the quality, safety or effectiveness of a
United States Food and Drug administration regulated product or activity.
·
Victims of Abuse, Neglect or Domestic Violence. We
may disclose medical information about you to a government authority authorized
by law to receive reports of abuse, neglect, or domestic violence, if we
believe you are a victim of abuse, neglect, or domestic violence. This will occur to the extent the disclosure
is: (a) required by law; (b) agreed to by you; or, (c) authorized by law and we
believe the disclosure is necessary to prevent serious harm to you or to other
potential victims, or, if you are incapacitated and certain other conditions
are met, a law enforcement or other public official represents that immediate
enforcement activity depends on the disclosure.
·
Health Oversight Activities. We may disclose medical information about you to a
health oversight agency for activities authorized by law, including audits,
investigations, inspections, licensure or disciplinary actions. These and similar types of activities are
necessary for appropriate oversight of the health care system, government
benefit programs, and entities subject to various government regulations.
·
Judicial and Administrative Proceedings. We may disclose medical information about you in the
course of any judicial or administrative proceeding in response to an order of
the court or administrative tribunal. We
also may disclose medical information about you in response to a subpoena,
discovery request, or other legal process but only if efforts have been made to
tell you about the request or to obtain an order protecting the information to
be disclosed.
Disclosures for Law Enforcement
Purposes. We may disclose medical
information about you to a law enforcement official for law enforcement
purposes:
a. As
required by law.
b. In
response to a court, grand jury or administrative order, warrant or subpoena.
c. To
identify or locate a suspect, fugitive, material witness or missing person.
d. About
an actual or suspected victim of a crime and that person agrees to the
disclosure. If we are unable to obtain
that person’s agreement, in limited circumstances, the information may still be
disclosed.
e. To
alert law enforcement officials to a death if we suspect the death may have
resulted from criminal conduct.
f. About
crimes that occur at our facility.
g. To
report a crime in emergency circumstances.
h. As
required by law.
i. In
response to a court, grand jury or administrative order, warrant or subpoena.
j. To
identify or locate a suspect, fugitive, material witness or missing person.
k. About
an actual or suspected victim of a crime and that person agrees to the
disclosure. If we are unable to obtain
that person’s agreement, in limited circumstances, the information may still be
disclosed.
l. To
alert law enforcement officials to a death if we suspect the death may have
resulted from criminal conduct.
m. About
crimes that occur at our facility.
n. To
report a crime in emergency circumstances.
·
Coroners and Medical Examiners. We may disclose medical information about you to a
coroner or medical examiner for purposes
such as identifying a deceased person and determining cause of death.
·
Funeral Directors. We may disclose medical information about you to funeral directors as
necessary for them to carry out their duties.
·
Organ, Eye or Tissue Donation. To facilitate organ, eye or tissue donation and
transplantation, we may disclose medical information about you to organ
procurement organizations or other entities engaged in the procurement, banking
or transplantation of organs, eyes or tissue.
·
Research.
Under certain circumstances, we may use or disclose medical information about
you for research. Before we disclose
medical information for research, the research will have been approved through
an approval process that evaluates the needs of the research project with your
needs for privacy of your medical information.
We may, however, disclose medical information about you to a person who
is preparing to conduct research to permit them to prepare for the project, but
no medical information will leave NR ENTITIES during that person’s review of
the information.
·
To Avert Serious Threat to Health or Safety. We may use or disclose protected health information
about you if we believe the use or disclosure is necessary to prevent or lessen
a serious or imminent threat to the health or safety of a person or the
public. We also may release information
about you if we believe the disclosure is necessary for law enforcement
authorities to identify or apprehend an individual who admitted participation
in a violent crime or who is an escapee from a correctional institution or from
lawful custody.
·
Military. If
you are a member of the Armed Forces, we may use and disclose medical
information about you for activities deemed necessary by the appropriate
military command authorities to assure the proper execution of the military
mission. We may also release information
about foreign military personnel to the appropriate foreign military authority
for the same purposes.
·
National Security and Intelligence. We may disclose medical information about you to
authorized federal officials for the conduct of intelligence,
counter-intelligence, and other national security activities authorized by law.
·
Protective Services for the President. We may disclose medical information about you to
authorized federal officials so they can provide protection to the President of
the United States, certain other federal officials, or foreign heads of state.
·
Workers Compensation. We may disclose medical information about you to the
extent necessary to comply with workers’ compensation and similar laws that
provide benefits for work-related injuries or illness without regard to fault.
·
Mental Health or Chemical Dependency Records. If we receive health information about you from a
health care provider, we will not redisclose or otherwise reveal any mental
health or chemical dependency records contained in that information, beyond the
purpose of the disclosure to us, without first obtaining your written
authorization or as required by law.
· Other Uses and Disclosures. Other uses and disclosures will be made only with your written authorization. You may revoke such an authorization at any time by notifying :Privacy Officer, NR ENTITIES 101 Venture Court, Lexington, KY 40511 in writing of your desire to revoke it. However, if you revoke such an authorization, it will not have any affect on actions taken by us in reliance on it.
Your Rights With Respect to Medical
Information About You.
You
have the following rights with respect to medical information that we maintain
about you.
·
Right to Request Restrictions. You have the right to request that we restrict the
uses or disclosures of medical information about you to carry out treatment,
payment, or health care operations. You
also have the right to request that we restrict the uses or disclosures we make
to: (a) a family member, other relative, a close personal friend or any other
person identified by you; or, (b) for to public or private entities for
disaster relief efforts. For example,
you could ask that we not disclose medical information about you to your
brother or sister.
To request a restriction, you may do so at
any time. If you request a restriction , you should do so in writing to Privacy Officer, NR ENTITIES, 101
Venture Court, Lexington, KY 40511 and tell us: (a) what information you
want to limit; (b) whether you want to limit use or disclosure or both; and,
(c) to whom you want the limits to apply (for example, disclosures to your
spouse).
We
are not required to agree to any requested restriction. However, if we
do agree, we will follow that restriction unless the information is needed to
provide emergency treatment. Even if we
agree to a restriction, either you or we can later terminate the restriction.
Right to Receive Confidential
Communications. You have the right to request that we
communicate medical information about you to you in a certain way or at a
certain location. For example, you can ask that we only contact you by mail or
in person. We will not require you to
tell us why you are asking for the confidential communication. If you want to
request confidential communication, you must do so in writing to: Privacy
Officer, NR ENTITIES, 101 Venture Court, Lexington, KY 40511. Your request must state how or where you can
be contacted. We will accommodate your request.
However, we may, when appropriate, require information from you
concerning how payment will be handled. We also may require an alternate
address or other method to contact you.
·
Right to Inspect and Copy. With a few
very limited exceptions, you have the right to inspect and obtain a copy of
medical information about you. To inspect or copy medical information about
you, you must submit your request in writing to: Privacy Officer, NR ENTITIES, 101 Venture
Court, Lexington, KY 40511. Your
request should state specifically what medical information you want to inspect
or copy. If you request a copy of the
information, we may charge a fee for the costs of copying and, if you ask that
it be mailed to you, the cost of mailing. We will act on your request within
thirty (30) calendar days after we receive your request. If we grant your request, in whole or in
part, we will inform you of our acceptance of your request and provide access
and copies. We may deny your request to inspect and copy medical information if
the medical information involved is: Information
compiled in anticipation of, or use in, a civil, criminal or administrative
action or proceeding; If we deny your request, we will inform you of the basis for
the denial, how you may have our denial reviewed, and how you may
complain. If you request a review of our
denial, it will conducted by a licensed health care professional designated by
us who was not directly involved in the denial.
We will comply with the outcome of that review.
·
Right to Amend.
You have the right to ask us to amend
medical information about you. You have
this right for so long as the medical information is maintained by us. To request an amendment, you must submit your
request in writing to:
Privacy Officer, NR ENTITIES, 101 Venture Court,
Lexington, KY 40511. Your request must state the amendment
desired and provide a reason in support of that
amendment. We will act on your request
within sixty (60) calendar days
after we receive your request. If we grant your request, in whole or in
part, we will inform you of our acceptance of your
request and provide access and copying.
If we grant the request, in whole or in
part, we will seek your identification of and agreement to share the amendment
with relevant other persons. We also
will make the appropriate amendment to the medical information by appending or
otherwise providing a link to the amendment.
We may deny your request to amend medical
information about you. We may deny your
request if it is not in writing and does not provide a reason in support of the
amendment. In addition, we may deny your
request to amend medical information if we determine that the information:
a. Was not created by us, unless the
person or entity that created the information is no longer available to act on
the requested amendment;
b. Is not part of the medical
information maintained by us;
c. Would not be available for you to
inspect or copy; or,
d. Is accurate and complete.
If we deny your request, we will inform
you of the basis for the denial. You
will have the right to submit a statement of disagreeing with our denial. Your statement may not exceed 10 pages. We may prepare a rebuttal to that
statement. Your request for amendment,
our denial of the request, your statement of disagreement, if any, and our
rebuttal, if any, will then be appended to the medical information involved or
otherwise linked to it. All of that will
then be included with any subsequent disclosure of the information, or, at our
election, we may include a summary of any of that information.
If you do not submit a statement of
disagreement, you may ask that we include your request for amendment and our
denial with any future disclosures of the information. We will include your
request for amendment and our denial (or a summary of that information) with
any subsequent disclosure of the medical information involved. You also will have the right to complain
about our denial of your request.
·
Right to an Accounting of Disclosures. You have the
right to receive an accounting of disclosures of medical information about
you. The accounting may be for up to six
(6) years prior to the date on which you request the accounting but not before
April 14, 2003.
Certain
types of disclosures are not included in such an accounting:
a. Disclosures to carry out treatment,
payment and health care operations;
b. Disclosures of your medical
information made to you;
c. Disclosures that are incident to
another use or disclosure;
d. Disclosures that you have
authorized;
e. Disclosures for disaster relief
purposes;
f. Disclosures for national security
or intelligence purposes;
g. Disclosures to correctional
institutions or law enforcement officials having custody of you;
h. Disclosures that are part of a
limited data set for purposes of research, public health, or health care
operations (a limited data set is where things that would directly identify you
have been removed.
i. Disclosures made prior to April
14, 2003.
Under certain circumstances your right to an
accounting of disclosures to a law enforcement official or a health oversight
agency may be suspended. Should you
request an accounting during the period of time you right is suspended, the
accounting would not include the disclosure or disclosures to a law enforcement
official or to a health oversight agency. To request an accounting of disclosures,
you must submit your request in writing to: Privacy Officer, NR ENTITIES,
101 Venture Court, Lexington, KY 40511.
Your request must state a time period for the disclosures. It may not be longer than six (6) years from the date we receive your request and my not include dates before April 14, 2003. Usually, we will act on your request within sixty (60) calendar days after we receive your request. Within that time, we will either provide the accounting of disclosures to you or give you a written statement of when we will provide the accounting and why the delay is necessary.
There is no charge for the first accounting we provide to you in any twelve (12) month period. For additional accountings, we may charge you for the cost of providing the list. If there will be a charge, we will notify you of the cost involved and give you an opportunity to withdraw or modify your request to avoid or reduce the fee.
Right to Copy of this Notice. You have the right to obtain a paper copy of our
Notice of Privacy Practices. You may
obtain a paper copy even though you agreed to receive the notice
electronically. You may request a copy
of our Notice of Privacy Practices at any time.
You
may obtain a copy of our Notice of Privacy Practices over the Internet at our
web site, www.nursesregistry.com.
To
obtain a paper copy of this notice, contact to : Privacy Officer, NR ENTITIES, 101 Venture
Court, Lexington, KY 40511.
Generally. We are required by law to maintain the privacy of
medical information about you and to provide individuals with notice of our
legal duties and privacy practices with respect to medical information. We are required to abide by the terms of our
Notice of Privacy Practices in effect at the time.
Our Right to Change Notice of Privacy
Practices. We reserve the right to change this Notice of Privacy
Practices. We reserve the right to make the new notice’s provisions effective
for all medical information that we maintain, including that created or
received by us prior to the effective date of the new notice.
Availability of Notice of Privacy
Practices. A copy of our current Notice of Privacy Practices will
be posted Corporate Office at 1420 North Broadway, Lexington, Ky40511. A copy of the current notice also will be
posted on our web site, www.nursesregistry.com.
At
any time, you may obtain a copy of the current Notice of Privacy Practices by
contacting:
Privacy
Officer, NR ENTITIES, 101 Venture Court, Lexington, KY 40511.
Effective Date of Notice. The
effective date of the notice will be stated on the first page of the notice.
Complaints. You
may complain to us and to the United States Secretary of Health and Human
Services if you believe your privacy rights have been violated by us. To file a complaint with us, contact :
Privacy
Officer, NR ENTITIES, 101 Venture Court, Lexington, KY 40511. All
complaints should be submitted in writing.
To
file a complaint with the United States Secretary of Health and Human Services,
send your complaint to him or her in care of: Office for Civil Rights, U.S.
Department of Health and Human Services, 200 Independence Avenue SW,
Washington, D.C. 20201.
You
will not be retaliated against for filing a complaint.
Questions and Information.
If
you have any questions or want more information concerning this Notice of
Privacy Practices, please contact:
Privacy
Officer, NR ENTITIES, 101 Venture Court, Lexington, KY 40511.